Privacy Policy
Effective Date: December 2021
Last Updated: December 2021
1. Introduction
This Privacy Policy explains how Skitmedia, doing business as Powertools (“Powertools,” “we,” “us,” or “our”), collects, uses, stores, and protects personal information when you visit powertools.com, create an account, use our software, or otherwise interact with our services.
Powertools is a software product designed for developers and technical teams.
2. Information We Collect
We may collect the following categories of information:
a. Information you provide directly
Name
Email address
Company name
Billing information
Account login credentials
Support requests and communications
Any information you choose to provide when contacting us
b. Information collected automatically
IP address
Device and browser information
Log data
Pages viewed and actions taken within the product
Approximate location based on IP
Cookies and similar technologies
c. Payment information
Payments may be processed by third-party payment providers or merchant-of-record partners. We do not store full payment card details on our own servers unless expressly stated otherwise and lawfully permitted.
3. How We Use Information
We use personal information to:
Provide, operate, and maintain Powertools
Create and manage user accounts
Process purchases, subscriptions, and renewals
Deliver product access after payment
Provide customer support
Improve product performance, reliability, and security
Detect fraud, abuse, or unauthorized use
Send transactional emails such as receipts, login alerts, billing notices, and product updates
Send marketing communications where permitted by law and subject to opt-out choices
4. Legal Bases for Processing
Where required by applicable law, we process personal information on one or more of the following bases:
Performance of a contract
Legitimate interests
Compliance with legal obligations
Consent, where required
5. Sharing of Information
We may share information with:
Payment processors and merchant-of-record partners
Hosting, infrastructure, analytics, and support vendors
Professional advisers such as lawyers, accountants, and auditors
Law enforcement or regulators when required by law
A buyer, investor, or successor in connection with a merger, acquisition, or asset sale
We do not sell personal information for money.
6. Data Retention
We retain personal information only for as long as reasonably necessary to:
provide the service,
comply with legal, tax, and accounting obligations,
resolve disputes,
and enforce our agreements.
We may retain limited records after account closure where required for fraud prevention, legal compliance, or legitimate business purposes.
7. Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.
8. International Transfers
If you access Powertools from outside the country where our systems are operated, your information may be transferred to and processed in other countries where data protection laws may differ.
9. Your Rights
Depending on your location, you may have rights to:
access your personal information
correct inaccurate information
request deletion
object to or restrict certain processing
withdraw consent where processing is based on consent
and request a copy of your information
To exercise these rights, contact us at support@trypowertools.com.
10. Cookies
We may use cookies and similar technologies for authentication, security, analytics, product functionality, and performance improvements. You can control cookies through your browser settings, though disabling some cookies may affect product functionality.
11. Third-Party Services
Our website or product may link to or integrate with third-party services. We are not responsible for the privacy practices of those third parties. Their use of your information is governed by their own terms and policies.
12. Children’s Privacy
Powertools is not directed to children under 18, and we do not knowingly collect personal information from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the “Last Updated” date and may provide additional notice where required.
14. Contact Us
Skitmedia
Website: powertools.com
Email: support@trypowertools.com
Refund Policy
Effective Date: December 2021
Last Updated: December 2021
1. Overview
This Refund Policy explains when refunds are available for purchases of Powertools software, subscriptions, and related digital services sold through powertools.com.
Because Powertools is a digital software product with immediate or near-immediate access after payment, refunds are limited to the circumstances below.
2. Eligibility for Refunds
We may issue a refund in the following situations:
You were charged incorrectly due to a duplicate transaction
You were billed after a valid cancellation request that was not processed in time
The product was materially unavailable and we were unable to restore access within a reasonable period
There was a verified technical issue that made the product unusable and our support team could not resolve it within a reasonable time
A refund is otherwise required by applicable law
3. Non-Refundable Cases
Refunds are generally not available in the following cases:
Change of mind after purchase
Failure to use the product
Purchasing the wrong plan without contacting us promptly
Claims based on expected features that were not advertised
Refund requests made after substantial use of the software
Abuse, fraud, chargeback threats, or violation of our Terms
4. Subscription Cancellations
You may cancel your subscription at any time through your account settings or by contacting us at support@trypowertools.com.
Unless otherwise required by law:
Cancellation stops future renewals
Fees already paid are not refunded for the current billing period
Your access continues until the end of the paid term, unless we state otherwise
5. Trial Periods
If Powertools offers a free trial, you must cancel before the trial ends to avoid being charged. Once a paid subscription begins, charges are subject to this Refund Policy.
6. Requesting a Refund
To request a refund, email support@trypowertools.com with:
Your full name
Account email
Order or invoice number
Date of purchase
Reason for the request
Any relevant screenshots or supporting details
We may request additional information to investigate the claim.
7. Time Limit for Requests
Refund requests must generally be submitted within 14 days of the original charge, unless a longer period is required by applicable law.
8. Chargebacks
If you believe a charge is incorrect, please contact us first so we can investigate and attempt to resolve the issue promptly. Filing an unjustified chargeback may result in suspension or termination of your account.
9. Exceptions Required by Law
Nothing in this Refund Policy limits rights that cannot be waived under applicable consumer protection law.
10. Contact
Email: support@trypowertools.com
Terms and Conditions
Effective Date: December 2021
Last Updated: December 2021
These Terms and Conditions (“Terms”) govern your access to and use of Powertools, including our website, software, APIs, subscriptions, and related services.
By accessing or using Powertools, you agree to these Terms.
1. Who We Are
Powertools is operated by Skitmedia (“Powertools,” “we,” “us,” or “our”).
Contact: support@trypowertools.com
Website: powertools.com
2. Eligibility
You must be at least 18 years old and legally able to enter into a binding agreement to use Powertools. If you use Powertools on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.
3. Our Service
Powertools provides software tools for developers and technical users. Features may change over time as we improve, maintain, or secure the service.
We may offer free plans, paid subscriptions, one-time purchases, trials, beta features, or limited-access releases.
4. Account Registration
You may need to create an account to use some or all features. You agree to:
provide accurate information
keep your login credentials secure
promptly update account information
and accept responsibility for activity under your account
5. Acceptable Use
You may not use Powertools:
for unlawful activity
to infringe intellectual property rights
to transmit malware or harmful code
to interfere with the security or operation of the service
to reverse engineer or misuse the product except where law expressly permits
to engage in fraud, abuse, deceptive practices, or unauthorized access
or in connection with prohibited or restricted activities under applicable law or payment partner rules
6. Fees and Payment
If you purchase a paid plan:
you agree to pay all applicable fees
you authorize recurring billing for subscription plans unless cancelled
and you are responsible for applicable taxes unless stated otherwise
Payments may be processed by third-party processors or a merchant-of-record partner.
Failure to pay may result in suspension or termination of access.
7. Renewals and Cancellation
Subscriptions renew automatically unless cancelled before the next billing date.
You can cancel future renewals at any time through your account or by contacting support. Cancellation prevents future charges but does not automatically create a refund for amounts already paid, except where required by law or our Refund Policy.
8. Refunds
Refunds are governed by our Refund Policy, which forms part of these Terms.
9. Intellectual Property
Powertools and all related software, content, trademarks, branding, documentation, and materials are owned by or licensed to us and are protected by applicable intellectual property laws.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the service for your internal business or personal use.
10. Customer Content
You retain ownership of content, code, prompts, data, or other materials you submit to the service (“Customer Content”).
You grant us a limited license to host, process, transmit, and use Customer Content only as necessary to provide and improve the service, comply with law, enforce these Terms, and protect the security of the platform.
You are responsible for ensuring you have the necessary rights to Customer Content.
11. Beta Features
We may offer beta, preview, or early-access features. These may be incomplete, changed, or discontinued at any time and may be offered “as is” without guarantees.
12. Service Availability
We aim to provide reliable service, but we do not guarantee uninterrupted or error-free availability. We may perform maintenance, updates, security changes, or emergency interventions that temporarily affect access.
13. Suspension and Termination
We may suspend or terminate access if:
you violate these Terms
payment fails
your use creates legal, security, or operational risk
or we are required to do so by law or a payment/compliance partner
You may stop using the service at any time.
14. Disclaimers
To the maximum extent permitted by law, Powertools is provided on an “as is” and “as available” basis. We disclaim implied warranties including merchantability, fitness for a particular purpose, title, and non-infringement.
We do not guarantee specific business outcomes, revenue increases, compatibility with every third-party environment, or uninterrupted availability.
15. Limitation of Liability
To the maximum extent permitted by law, Powertools and its affiliates, officers, employees, contractors, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, goodwill, data, or business opportunities.
Our total liability for any claim arising out of or relating to the service will not exceed the amount you paid us in the 12 months before the event giving rise to the claim.
16. Indemnity
You agree to defend, indemnify, and hold harmless Powertools and its affiliates from claims, liabilities, damages, losses, and expenses arising from:
your use of the service
your violation of these Terms
your Customer Content
or your violation of any law or third-party rights
17. Compliance With Laws
You agree to comply with all applicable laws, regulations, sanctions, export controls, and trade restrictions in connection with your use of Powertools.
18. Changes to the Service or Terms
We may modify the service or these Terms from time to time. If we make material changes, we may provide notice by updating the website, emailing users, or notifying through the product.
Your continued use after the effective date of updated Terms constitutes acceptance of the revised Terms.
19. Governing Law
These Terms are governed by the laws of India, without regard to conflict of law principles.
Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of India.
20. Contact
Skitmedia
Website: powertools.com
Email: support@trypowertools.com